Curbside Pickup & Home Delivery Guidelines

Curbside Pickup at our Schertz Warehouse

 

  • Food Related is now open for Curbside Order Pickup at our Schertz Warehouse. No minimum orders.

  • How to order:
    • Place your order online any time.
    • Select Curbside Pickup as your shipping option at checkout.
    • Choose your preferred date and time slot.
    • Please note, the cutoff time for Express pickup is two hours before the last available pickup window begins.

  • Picking up your order:
    • Upon arrival, park in one of the numbered spots in front of the building. If all spots are full, please proceed to the end of the line.
    • Once you are parked in a numbered space, a member of the Food Related team will come get your order number from you and deliver your items to your vehicle.
    • For safety purposes, we cannot hand your items to you. We can place your items in your trunk, or gently place them on the curb and step back so you may pick them up and load them into your vehicle.
    • Our warehouse is located at:
      17401 Triton
      Schertz, TX 78154

  • Please note:
    • All Curbside Pickup orders have a 3 day pickup window from the day it is ready to be picked up. If requested within the original pickup window, we can hold your items for up to an additional 3 days.
    • If you fail to pick up your order without contacting us, items will be donated to our Love Drop Off campaign to help feed displaced hospitality workers. No refunds will be issued. During times like these, we do not let food or our employee's hard work go to waste.
    • Food Related is not responsible for spoilage or expiration of items due to a delay in pick up. We will do everything we can to keep your order fresh. However, once your order is ready for pickup, items will not be changed out or rotated.

Food Related Home Delivery

 

  • We deliver to San Antonio and select surrounding areas with a minimum order of just $30.

  • How to order:
    • Place your order online.
    • Select Home Delivery as your shipping option at checkout and choose your preferred delivery date.
    • Receive your order on the date chosen at checkout. We currently do not offer Sunday delivery.
    • Please note, the cutoff time for Express delivery is two hours before the last available delivery window begins.

  • Receiving your order:
    • We deliver Monday through Saturday from 10am to 8pm.
    • Please note, with the exception of Express delivery methods, we are currently unable to schedule your delivery for a specific time on your delivery date.
    • If you are not home to receive your delivery, it will be brought back to our Schertz warehouse and will be available for pickup on the following business day. Please follow our Curbside Pickup Instructions.

Key to Success

OK